About

Robbie Dillon

overview

Experienced Design Director with a demonstrated history of working in the financial services industry. Skilled in Digital Strategy, Web and Mobile Design, Art Direction, and Market Research. Strong product management professional with a BA focused in Economics from University of Virginia.

recent experience

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  • Capital One - Head of Design, Consumer Servicing Platforms
  • USA TODAY — Creative Director
  • Golf Channel | NBC/Universal — Director, Digital Design and Development
  • Marriott Vacations — Lead Web Developer, Web Marketing

education

  • University of Virginia — Bachelors of Art, Double Major, Economics/Photography
  • Stanford University — Certificate, Design Thinking Executive Education
  • Human Factors International — Certified Usability Analyst
  • Human Factors International — Certified User Experience Analyst

awards &
recognitions

  • JD Power Best U.S. Direct Retail Banking, 2018
  • JD Power — U.S. Banking App Satisfaction - Best In Class, 2018
  • JD Power — Best Banking App, 2017
  • How Design — Best Peer To Peer Experience, 2017
  • Fast Company — Innovation By Design, Finalist, 2016
  • Webby Awards — Official Honoree, 2016
  • Mobile Excellence Awards — Best Payment/Payment App, 2016
  • Mobile Excellence Awards — Industry Star, 2016
  • W3 — Best Finance App, Silver Award, 2015
  • W3 — Best User Interface, Silver Award, 2015
  • W3 — Best Visual Design - Aesthetic, Silver Award, 2015
  • Design 100 — Usa App Design Awards, Winner, 2015
  • Mobile Excellence Awards — Best User Experience For Mobile, 2012
  • Gannett — 2011 Innovator Of The Year
  • Mobile Marketer — Mobile Publisher Of The Year, 2012
  • Mobile Excellence Awards — Best Mobile Application For News And Information, 2011
  • Webos Nation — Best Webos News App, 2011
  • Webby Awards — Official Honoree For Ipad, 2011
  • Marriott — Digital Excellence Award, 2006

Patents

SYSTEMS AND METHODS FOR PROVIDING VARIABLE HAPTIC FEEDBACK

Consistent with a disclosed embodiment, a system is provided for generating variable haptic feedback. The system comprises a first haptic feedback device configured to generate haptic feedback according to a received signal, a memory device storing a plurality of haptic feedback profiles and a set of instructions, the haptic feedback profiles defining unique haptic feedback patterns characterized at least by a duration and intensity of feedback to be generated by the first haptic feedback device. The system also includes a processor configured to execute the instructions to receive an instruction signal to generate haptic feedback, determine a haptic feedback profile based on the received instruction signal, generate a signal for controlling the first haptic feedback device based on the determined haptic feedback profile, and provide the signal to the first haptic feedback device.

SYSTEMS AND METHODS FOR TRANSACTING AT AN ATM USING A MOBILE DEVICE

The disclosed embodiments provide systems and methods for authenticating electronic transactions. A system for authenticating electronic transactions may include one or more memory devices storing instructions and one or more processors configured to receive transaction data associated with a transaction and further associated with a customer. The transaction data includes a customer identifier. The one or more processors may be configured to identify a customer account associated with the customer based on the customer identifier, and determine an authentication tier level associated with the transaction. The authentication tier level may reflect one or more levels of authentication required to authorize the transaction. The one or more processors may be configured to receive authentication data associated with a customer, and determine whether the authentication data satisfies the authentication tier level associated with the transaction and authorize the transaction when the authentication data satisfies the authentication tier level.

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